Peer Mediation Program |
| Mediation is a conflict resolution approach in which disputants have the chance to sit face-to-face and talk, uninterrupted, so each side of the dispute is heard. After the problem is defined, solutions are created and then evaluated. When an agreement is reached, it is ratified by the disputants. The trained peer mediator is the outside third person who leads this process. The mediator does not take sides and keeps all information confidential. Mediation is a skill that involves good communication, problem solving, and critical thinking. |
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